Frequently Asked Questions
Everything you need to know about shopping with The CPB Foundation.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are the products sold on your store authentic?
Yes, all items sold through The CPB Foundation Online Store are 100% authentic and sourced directly from our certified production partners.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package after it ships?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes which are the responsibility of the customer.